• Personal Information: Name, email address, company details, billing info, and account login credentials.

• Usage Data: IP address, browser type, operating system, pages visited, and usage patterns.

• Device Data: Device identifiers, app version, and configuration.

• Customer Data: Data uploaded by users (e.g., asset records, work orders) which remains owned by the customer.

We use information to:

• Provide, operate, and maintain our services.

• Personalize and improve user experience.

• Process payments and manage accounts.

• Communicate updates, support, and security notices.

• Comply with legal obligations.

We do not sell your personal data. We may share information with:

• Service Providers (cloud hosting, payment processors, analytics).

• Legal Authorities when required by law.

• Business Transfers if Rive Labs is acquired, merged, or sold.

We retain personal information only as long as necessary for service delivery, legal compliance, or business operations.

We use encryption, access controls, and monitoring to protect your data, but no method of transmission over the internet is 100% secure.

Your data may be processed in different jurisdictions depending on service providers and data localization requirements.

Depending on your region (e.g., GDPR, CCPA), you may have rights to:

• Access, correct, or delete your data.

• Opt-out of marketing communications.

• Request data portability.

For questions about this Privacy Policy, contact us at:
📧 privacy@rivecloud.com